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myfamilymobile.com Activation : How do I Activate an Family Mobile account?

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myfamilymobile.com Activation : How do I Activate an Family Mobile account?

Before activating service with Family Mobile, be sure that you have met all requirements to establish the new service:

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Perform a Family Mobile coverage check.

Have a compatible unlocked T-Mobile or GSM phone for each line you want to activate. See Phone requirements for more information.

Have a Family Mobile Service Plan Card on hand for each phone you want to activate. If you are Bringing Your Own Phone, you must have a Bring Your Own Phone SIM Kit. You may only apply one Service Plan Card or one Bring Your Own Phone SIM Kit to each phone you are using. Bring Your Own Phone SIM Kit includes a SIM card, and depending on where you buy it, it may also include the Service PIN.

The SIM and PIN numbers will be required during activation. You can purchase the Bring Your Own Phone SIM Kit at any participating Walmart store, at Walmart.com, or by calling us at 1-877-440-9758.

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myfamilymobile.com Activation

Activating a Family Mobile account is easy. You can Bring Your Own Phone or purchase a Family Mobile phone.

Activate a new Family Mobile service or Add a line using any of the following methods:-

The primary account holder is the person that creates, updates or sets up the account with the account information.

  • Any member of the account (including the primary account holder) that logs in using their Phone number and the 4-Digit Security PIN, will have access only to their Phone information
  • Any member of the account (including the primary account holder) that logs in using their Phone number or account email and the Account Password, will have access to all of the account information.

The activation process may take a few hours to complete unless you are transferring a number, in which case it may take longer.

You can also activate your phone by selecting the “Activate Now” button.

Phone requirements

If you are using a non-Family Mobile phone, you may need to update your device settings to work on our network. If you are experiencing problems using a non-Family Mobile phone, check that your Internet and Picture Messaging (MMS) Settings are correct. You may need to refer to your phone manual for instruction on how to navigate to these settings using your phone menu.If you receive an “unlock required” message, your phone will need to be unlocked by the original carrier. Call the wireless service that originally provided you with the phone and let them know that you need to unlock the phone for another carrier.The following devices either will not work or have limited functionality on the Family Mobile network:
  • BlackBerry
  • Nokia Lumia 710
  • Sidekick
  • For iPhones: Go to Settings > General > About.
  • For Androids: Go to Settings > About Device (or About Phone) > Status. Some devices may have this information under IMEI Information.
  • For Feature phones: Go to Menu > Prepaid > Serial Number.
  • For BYOP devices: Remove the SIM card from your device and look for IMEI, MEID, or ESN. For some phones, the number is located below the removable battery.
  • GSM BYOP: If your phone is compatible with AT&T, T-Mobile, or Claro, enter the last 15 digits of your SIM number.
  • CDMA BYOP: If your phone is Verizon or Sprint-compatible and LTE, enter the IMEI. For non-LTE phones, enter the MEID DEC.

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If you are activating your phone for the first time, you will see a prompt to either add an existing Google account or create a new one. Follow the instructions that appear on the screen to set up your account.If you have set up your phone without activating a Google account, you can add an account at any time. To add a Google account, follow these steps:
  1. From the main screen, slide the screen up to display your apps.
  2. Tap the “Gmail” icon.
  3. Tap “GOT IT” to continue.
  4. Tap “Add an email address.”
  5. Tap “Google” as your email provider.
  6. Tap the “Email or phone” field to add an existing account. Then, follow the prompts on your screen.
  7. To create an account, tap “Create account.” Then, follow the prompts on your screen.